Please inspect your item immediately upon delivery before signing for the shipment.
In the case of a Front Door Frieght delivery, please inspect the item as soon as possible.
In either case, if you find noticeable signs of damage:
- Note them in the shipping provider’s official paperwork.
- Keep any shipping documents and packaging.
- Contact us as soon as possible (no later than 7 days post delivery).
- Be prepared to send us photographs that could help us assess the condition of the item.